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Hyundai CARES

Hyundai Customer Assistance and Response Center (CARES)

Hyundai Asia Resources, Inc. (HARI), the authorized distributor of Hyundai automobiles in the Philippines, believes that effective communication with its customers, through seamless customer interaction at all touch points, is the key in achieving its vision of becoming the leading automotive firm and trusted lifetime partner of Filipinos in creating value for a sustainable future.


In line with this, HARI has established Hyundai Customer Assistance and Response System, or Hyundai CARES. Hyundai CARES is a centralized customer contact center operated by HARI which features one number to call for any requirement a customer may have on his/her Hyundai vehicle, regardless of the selling and servicing dealership. Manned by competent and experienced contact center agents and supported by subject matter experts in all aspects of dealership operations (i.e., sales, service, parts, cusomer care), “Hyundai CARES” hopes to provide timely and adequate customer solutions ranging from sales inquiries, service appointments, maintenance and repair inquiries/ technical concerns, to parts inquiries, roadside assistance, and other customer services.


You can get in touch with Hyundai CARES through call/SMS at (0917) 877 4977, e-mail at wecare@hyundai-asia.com, or Facebook Messenger at @hyundaiph from 8:00 AM – 5:00 PM, Mondays through Saturdays.